Frequently Asked Questions

Topics:

Scheduling an Appointment

Self Pay/Out of Network

Fees & Payments

Location & Parking

Practice Limitations



Scheduling An Appointment


To schedule an appointment call 740-527-0396 or email us at Sandra@compasscounselinggroup.com. Please provide us with your full name, phone number and the best time to reach you. We will reply to your inquiry within 24 - 48 hours of receiving your message. During our initial phone conversation, we will ask you some brief questions about your concerns to determine if we are the most appropriate choice for your care.


Self Pay/Out of Network


In an effort to offer the highest quality care at an affordable price, Compass Counseling Group provides services on a self-pay basis or as an Out of Network provider. As an Out of Network provider we are not contracted with any health insurance companies and do not bill insurance for payment of services. However, most insurance plans will reimburse clients for a portion of your service fees. This rate is typically 60 - 100% of session fees depending on the insurance plan and deductible criteria. If you would like to use your out of network benefits we are happy to provide you with a receipt at the time of your visit, but also encourage you to contact your insurance provider prior to your first visit to discuss the reimbursement process for out of network costs. 


Fees & Payment


Payment is due in full at the time services are rendered. We accept cash, check or credit cards.


Appointments must be cancelled within 24 hours of scheduled appointment date in order to avoid a $75.00 late  cancellation fee billed to the credit card on file with our agency.


Rates vary based on the type of session scheduled. 


Individual Therapy

  • Initial Diagnostic Assessment - $150.00
  • Ongoing Sessions - $100.00 (50 minute session)
  • Prolonged Exposure - $150.00 (90 minute session)

Couple's Therapy

  • Initial Diagnostic Assessment - $180.00
  • Ongoing Sessions - $150.00 (90 minute session)                              


Location


Compass Counseling Group is located inside the new Harbor Community Center in the heart of the village of Buckeye Lake. There is ample parking in our lot behind the center.


Practice Limitations


Compass Counseling Group does not offer emergency services. For emergent care go directly to your local hospital emergency room or contact the National Suicide Prevention Hotline at 800-273-8255.